- Air Travel Forum. Just a moment while we perform our search... We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. Now check-in directly for Tui Airways flight from the comfort of your home/office. This applies to all travellers. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. The voucher is valid for one year and can be used for all available TUI fly flights. You will receive your voucher by e-mail. The TUI app also makes it easy for you to check in online and download your boarding pass, so you no longer need to print it. You’ll also need to check in 24 hours before your return flight. Some airlines can't be managed online, please refer to our FAQs to check your airline is included. Post. We want to get you away on time - find out how we board your flight. Articles of clothing (e.g. I therefore would not be too concerned. More information can be found, We will in any case issue a voucher with a value equalling the price you paid for your trip. In step 3 of your damage claim file, select “other” under “reason for the cancellation” and specify "coronavirus". When the authorities and ministries abroad communicate updates and have considerably stepped up the measures already taken, these areas are regarded as affected areas. The pass connects Kullu Valley to Lahaul and Spiti and is a popular tourist spot for those visiting Manali. You should contact the respective Foreign Affairs services: For your cancelled flight, you will receive a voucher to book a new TUI fly flight, as soon as the situation allows us to resume our regular flight schedule. You will receive the voucher by e-mail. If the price of the new flight is lower, you will receive the balance in the form or a voucher. That is possible as well. In case you spend less than the amount of the voucher, you will retain the remainder of the voucher’s value. Call them at 0902 150 45 (0.75 euros / min). In that case we ask you to contact our TUI fly Customer Service Center: They will gladly make the booking for you. Flights Holiday Rentals Restaurants Things to do Skip to main content. You will receive your voucher by e-mail. Do you need to get in touch with them urgently? Yes, since 31/12 this is mandatory. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries). You can do so during the online check-in via https://www.tuifly.be/en/online-check-in. Also when i log back into TUI on the part where it says "Check-In" it also says "One or more passengers are not checked-in"......weird because the outbound boarding passes are all there for all of us. as well as all other persons travelling to Belgium, except: if they will stay in Belgium less than 48 hours. We accept mobile boarding passes on flights from the majority of airports on our network. Whether your flight will take place depends on your destination and the flight schedule. You don’t need to contact us yourself. If you don’t want to travel to an affected area, you can cancel your trip. Your travel agent can give you more information. The insurance company will make a 75% refund of the cancellation costs. You don’t need to contact us yourself. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. Download boarding passes for up to eight people in the same booking on one mobile. € 1,34 per minute), They will gladly make the booking for you. All that you have to do is on its landing page itself; you don’t have to bounce over pages to make fake plane tickets. Signing the TUI fly COVID-19 statement is even possible until 1 hour before departure. Prenez l’avion de Marseille à partir de 21 €, de Paris à partir de 22 € ou de Nantes à partir de 61 €. Boarding passes are key travel documents for flights. You don’t need to contact us yourself. If you’re flying with one of our partner airlines, you’ll need to check their website for more info. The e-mail will contain all necessary information. Attention: a refund is only possible if you have not yet used the voucher. ", https://www.tui.co.uk/destinations/info/preparing-to-travel. When you check-in online you will be able to see the boarding passes for your Outbound and Inbound flights in a separate window. You will receive your seat number 24 hour prior to the departure of your flight. The e-mail will contain all necessary information. You should take into account a processing time of approximately 6 weeks, due to the large number of requests. Mobile check-in. This way you will always have the most recently updated information. This will take some time. You can already enter the seat number. Will your flight take place but do you prefer not to travel right now? not via our website tuifly.be), you can contact them to request reimbursement of the price of your flight. Can you even get boarding passes before you've checked in? Airline, Airport, and Travel Abbreviations. We recommend you to first contact your airline to find out whether your flight can still take place, can be postponed or changed. You have to state the means of transport you have used. After you received the voucher, you can submit a request for a refund via My TUI fly: https://www.tuifly.be/en/my_zone. I am flying out to Malta from Aberdeen, if I cannot print before I go where can I find an internet cafe? Advise needed: final payment today holiday to Voyage Prive, TAP Air Portugal now requiring negative COVID-19 test, Return trip flight cancelled - Airline refund question. If you have a TUI All-Risk insurance and if you have booked at trip to an affected area, you are covered for 75% of the cancellation costs. Use our airport kiosks to check in and print your boarding pass. Answer 1 of 16: Is it not possible to print your return boarding pass before flying out? In that case we ask you to contact our TUI fly Customer Service Center: They will gladly make the booking for you. See all. In case online check-in is not possible for your destination, you can collect your boarding pass at the check-in desk. You’ll find your booking reference on your confirmation email. Yes, the voucher you received remains valid and can be used to book a new flight with TUI fly. Trips. You will automatically receive a new voucher with the remaining amount by e-mail, you do not need to contact us yourself. What's with these screwy ticket prices? Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. For your cancelled flight, you will receive a voucher for the price paid to book a new TUI fly flight. You can use this voucher to book a new flight. Attention: a refund is only possible if you have not yet used the voucher. Your travel agency can give you more information about this voucher. If you have a cancellation insurance, you will in most cases not be able to cancel on account of the coronavirus. This includes things like golf clubs, surfboards, bicyles, skis, and fishing rods. a scarf), masks with an exhaust valve or face shields cannot be used as a face mask. You are allowed to combine several vouchers. With the TUI fly app, everything you need for a flight with TUI fly is at your fingertips! footer navigation links. However, you should wait until you receive the voucher by e-mail. This way, you are always aware of the most recent information. You are on the French website. TUI fly has made the necessary arrangements to ensure that you can travel safely and without worries. €1,34 per minute). Print out this QR code or save it on a digital device and keep it at hand upon check-in or boarding. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107689757', '');}, 'log_autolink_impression');flight 24 hours before departure so the OP probably hasn't checked in for the return flight so wouldn't have boarding passes for that flight...? You can use this residual voucher when you book your next flight. You can do this while you check in online, which is possible from 24 to 6 hours before departure. That’s possible. Post. Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. No paper boarding pass needed. In case the new flight price is lower than the price of the original booking after changing the flight’s date and/or destination, the price difference shall not be refunded. In light of coronavirus, TUI and TUI fly have taken various measures. anyone travelling to Belgium by plane, train, boat, bus or car. Log in to get trip updates and message other travellers. Did you book an excursion, a football match, a museum ticket or another experience via GO TUI, but your trip has been cancelled? However, we do understand that sometimes plans change and you may need to amend your booking so we’ve tried to be as fair as we can when applying fees and charges. if they return to Belgium after a stay abroad of less than 48 hours. If the price is lower, you will receive the balance in the form or a voucher. The Belgian FPS Foreign Affairs invites all Belgian citizens who are abroad to register on travellersonline to report their presence. Qui sommes-nous ? Click this and your boarding passes will appear, ready for reprinting. We ask you to check in online prior to your flight, if possible. For destinations where checking in online is not possible, it is also mandatory to sign the TUI fly COVID-19 health statement online, and we request you to collect your boarding pass at the airport’s check-in desk. You can book online and enter your voucher number and unique code during the booking process. Contact them by telephone at +32 800 400 79 or by e-mail reservation@sunnycars.be. But if you would rather not travel right now, you have 2 options: We will in any case issue a voucher with a value equalling the price you paid for your trip. 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