I can connect to the unit just fine. So I deleted the iPhone from my Dodge 2015 Journey, and removed it from my iPhone. I’m still at a loss why a simple file on a usb stick won’t work. What version of WatchOS is installed? First, tap on the Wi-Fi icon and turn it off. Radio is up to date (last update was in 2016), problem started AFTER upgrading to iPhone 11. I think the problem it’s not only Apple iOS. Users can enjoy hands-free, voice-activated calling using the phone component of Uconnect. It does not even show up as an option on my phone when attempting to connect using Bluetooth. Then reconnect your device. Follow these steps to open Device Manager: If you see , , or  next to the Apple Mobile Device USB driver, follow these steps: If the issue persists, contact Apple Support. On the phone with Uconnect smh I'm not convinced that'd work for me. Not sure what to do next. If one Bluetooth device connects to your iPhone while the other doesn’t, you’ve identified that the problem is with the particular Bluetooth device, not your iPhone. Hmm. It has now been 5 days since all this & I have thankfully only had 1 disconnect. If some has the file on a direct DL can you please post. Connect your device to a different computer. Connect your device to your computer with a different USB cable. This may be an issue with the iPhone software rather than the Uconnect. No apple watch (garmin fenix watch) so I don't think this issue is specific to apple watch users. Tap “ Forget Device ” is confirmation is asked gain. I set up my own pin replacing that magical 0000 pin. Also have Apple Watch. Dec 10, 2019 4:12 PM in response to Curry2K12 In response to Curry2K12. I have no problem PAIRING my phone, which is an Android Samsung Galaxy S3, to the Uconnect via bluetooth. Other iPhone models: Press and hold the side or top button until the power off slider appears. The problem hasn't happened again. In response to Curry2K12. This happened to me once and the delete-re-pair cured it. Uconnect pairs with the phone ( 3 day old iPhone 11 Pro Max ) but the voice is garbled on the receiving end. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. In response to Dudly77. Dudly77, 13.1.2 Bluetooth no working with uconnect, User profile for user: Dec 6, 2019 9:33 AM in response to Dudly77 Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. 13.3 just dropped an an update for WatchOS. If your computer doesn't recognize your connected device, you might see an unknown error or a "0xE" error. Contact the vendor for additional information. I'm considering just wiping my phone and rolling the firmware back. Has anyone else run this issue? Now it does nothing when I put the flash drive in. When I try to pair it for media (spotify or anything else really), sometimes it locks up the audio on the unit so even if I change back to radio audio isn't working (and I have to turn it off and back on). Looks like no one’s replied in a while. Case in point is a 2017 Jeep Wrangler unlimited. So I loaded my music on the touch (about 108 gb) and connected it through Aux 2 (console USB port). Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Removing it and re-inserting sometimes work and sometimes needs to be done repeatedly. I also have an iPhone. If you still have issues like carplay … Anyway, so far everting works fine and I alway wear my Apple Watch 3, Nov 15, 2019 5:02 PM in response to BLKJEDI123 I then took my Iphone 11 pro back to apple & was advised that it appeared I had a bad phone. If you see your iPhone, iPad, or iPod under USB Device Tree. I also downloaded the latest update (15.06.1 I believe) but it won't read the USB stick I put the update on. If you connect your device to your computer with a USB cable and your computer doesn't recognize your iPhone, iPad, or iPod, get help. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report. I can receive calls without issue. Locate and expand the Universal Serial Bus controllers section. The problem lies in that even though the phone and Uconnect have paired/made a … Follow these steps to reinstall the Apple Mobile Device USB driver: Check Device Manager to see if the Apple Mobile Device USB driver is installed. Sometimes the system recognizes it when I start the car, and sometimes it doesn't. Thanks, it worked fine for weeks. You will require a PC/Laptop, a lightning cable, and iTunes or Finder software. Dec 11, 2019 8:27 AM in response to Dudly77 Then press and hold the power button until your device starts. Still no connection. I have rebooted everything and reconnected several times. It will recognize a spoken number but not a name. Rich Cunningham, Nov 15, 2019 5:02 PM in response to BLKJEDI123, User profile for user: So after having issues with Uconnect not loading all my music off my iPod Classic, I bought a newer iPod touch (120 gb) to load my music on as I’ve read that the older classics aren’t supported anymore and won’t function properly. CarPlay stopped working. If you have the same issue on another computer, contact. *, Try connecting your device to another computer. If you do, follow these steps and try to connect your device again after each step: For more help, follow the steps below for your Mac or Windows PC. When Sprint provides the iPhone, it comes with a SIM installed. Download Uconnect and enjoy it on your iPhone, iPad, and iPod touch. 3. ‎No matter where you are, your vehicle is never far away with the Uconnect® App. If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again. Same disconnect issues with iPhone 11 13.2.3 and 2015 Dodge Journey with Uconnect 8.4. Mine often won't recognize my iPhone and sometimes randomly stops working and I have to reconnect while using USB. ScottMackNZ, Dec 3, 2019 11:44 PM in response to Jakenstein. When I have no watch, or an analog one, it connects every time....... Dec 3, 2019 11:44 PM in response to Jakenstein Connecting to UConnect: Press the “UConnect” button in your vehicle to start the service. If toggling and turning off Wi-Fi didn’t fix the problem, open the control center and tap on the Airplane icon. Other times, it'll fail to connect, or act like it's connected but not play any audio at all. Dec 5, 2019 9:27 AM in response to ScottMackNZ usbstick with a software update get recognized as such? Press the Uconnect phone button, which looks like a phone and is located on your steering wheel or center console. In order for Uconnect phone to operate, you must have a … Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. They told me to call them back when I’m actually in my Jeep and they’ll try to troubleshoot it. What made you decide to unplug the battery in your car as a potential resolution? Today it wouldn't connect at, so I deleted it off my phone, and from the car, and now it won't pair at all. If iTunes opens, close it. All failed. Navigation interrupts as if it's a phone call as expected. Select your Uconnect system from the device list. I am not an iPhone person, but do they require any configuration on the phone itself to allow an external device such as a computer or the uconnect to access them as if they were a target drive? The uconnect will not recognize it is an update file. Q: I am giving Uconnect a call, here is the info if others want the contact info: For Bluetooth®, software updates and other questions, Question: To me the Uconnect system is quirky at best compared to other systems I've used. iPhone X, 11 or later: Press and hold the power (side or top) and volume up (or down) buttons together until you see the power off slider. Select "Search automatically for updated driver software.". If you get a replacement from an Apple store (as I did), be sure you remove the Sprint SIM first, because Apple won't check, and won't provide one. In response to ScottMackNZ. I have to switch the audio source to satellite and back to CarPlay to fix it. Very frustrating..... Dec 10, 2019 4:20 PM in response to Vipix My iPhone will work fine with my other Bluetooth devices at the same time that the Uconnect won't see it. If this doesn’t work, turn off Wi-Fi and try pairing again. 07kitta, Dec 10, 2019 5:11 PM in response to Dudly77, Dec 10, 2019 5:37 PM in response to Dudly77, Dec 10, 2019 6:11 PM in response to Dudly77, Dec 10, 2019 8:44 PM in response to Dudly77, Dec 11, 2019 8:27 AM in response to Dudly77. If iTunes opens, close it. Locate and expand the Portable Devices section. Hey, iPhone users. Dec 10, 2019 5:11 PM in response to Dudly77 Dec 10, 2019 4:18 PM in response to Vipix I don’t have an Apple Watch or any other bluetooth device while driving. ... it to work so assumed you needed the better system. Wife's iPhone XS Max on the 13.2.x and later does the same thing. The other two just charge my phone but won’t pull up apple carplay. Dec 10, 2019 6:11 PM in response to Dudly77 Copyright © 2021 Apple Inc. All rights reserved. Tried resetting the radio, iPhone, different cables, iPhones. My messaging button is totally grayed out. I had the songs on an old Ipod before that and it worked but now it won't read as well. Could it possibly be the card reader itself? Then try a different Apple USB cable. Bluetooth works fine but the sound quality is lacking compared to USB. On your iPhone, open “ Settings ” app and then tap on “ Bluetooth ”. Now my phone will not pair or connect at all. If you can pair your accessory with some devices but not your iOS or iPadOS device, unpair the accessory from your other devices. Apple makes no representations regarding third-party website accuracy or reliability. Interesting. Dec 10, 2019 6:27 PM in response to Curry2K12 If your iPhone won’t connect to Bluetooth, begin by trying to connect it to two separate Bluetooth devices one at a time. Same disconnect issues with iPhone 11 13.2.3 and 2015 Dodge Journey with Uconnect 8.4. Anybody had a chance to test to see if this fixes the issue? In response to Dudly77. My truck is a 2015 Ram R/T with just under 1800km. It is thinking it is a media file. This all started with the latest 13.2 and later updates. Its like i'm speaking another language that it won't recognize. Then reconnect your device. In response to Rich Cunningham. never had an issue with my old Xs Max with iOS 12. ROCKET1532@ Dec 5, 2019 3:11 AM in response to Curry2K12, User profile for user: It pairs and voice works.. it's just the audio that started failing recently. Viperhrdtp, Dec 5, 2019 9:27 AM in response to ScottMackNZ, User profile for user: Not sure why this is such a hassle for Apple to correct..... Dec 10, 2019 4:22 PM in response to Rich Cunningham Press the Voice Command button on the steering wheel and say, “Change Country”. I know that voice sending is not supported on the iPhone, but according to the UConnect little round manual, it says voice reading of received messages is supported. Still Failed? Put the ignition in the run position and inserted the Flash drive in to the media hub. So, AnyFix is possible to get your iPhone Bluetooth back to normal. In response to Dudly77. Dec 5, 2019 3:11 AM in response to Curry2K12 Otherwise, your iPhone won't connect to your PC or Mac, and you won't be able to transfer files to and from each device (among other things). Glad you got it working. Upon checking my Uconnect pin # I noticed it had set it self back to 0000. Try to Repair Your iPhone X with Free ReiBoot. The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple. In response to Curry2K12, When you unplug the battery you reset all the preferences, it’s probably like a factory reset. Tried to do the update off of the uconnect site and it doesn't recognize my vin. I punched in my new pin # & turned on/off the bluetooth in my truck & it worked. Callers hear my voice clearly but I can barely discern their reply. I've had connection problems from day 1 when I purchased my iPhone 11 Pro. Try deleteing your phone from the uconnect and then re-pairing it. Turn Bluetooth Off And Back On Again. they suggested I get a new phone since mine was not listed on the u connect website. I'm hoping it'll start working when I … This whole iphone cycle seems really rushed and slap-dash. This site contains user submitted content, comments and opinions and is for informational purposes only. However, today I have a new issue. The uconnect is a very old system, my system is 5 years old, and there are not updates for it, so I guess the iOS has some deprecated functions by now and uconnect cannot keep up with that. Time and again if you happen to see Apple CarPlay is not connecting in the iOS 14/13.7 updated iPhone, then the best way to deal is by giving a quick restart to your iPhone. With any fix, you can fix many iOS devices stuck on issues, disabled, won’t charge or turn on/off, etc. To start the conversation again, simply ask a new question. have been to the dealer and they couldnt get it to work either. If your car supports wireless CarPlay, press and hold the voice command button on your steering wheel to set up CarPlay. I keep a thumbdrive with music plugged into the USB1 port in the console. I'm getting a 8.4 UAS tomorrow. Each time it'd force owners to turn off their cars, restart, and just hope for a better outcome. I have a 2019 Jeep Cherokee with the latest software. Then, go to Find Address and enter the correct Country and State. If the above two solutions fail to work, then trying to … Very frustrating. The Uconnect system allows you access to information, as well as entertainment. Press the Windows and R key on your keyboard to open the Run command. I tried this with a friend's phone, and had the identical problem. Pretty sure it's the same update as 13.3 beta 4. This may be an issue with the iPhone software rather than the Uconnect. I'm using a 2012 wrangler with the uconnect 730N (RHR). This will aid in refreshing the foregoing activities in your phone which might have been intervening in the normal functioning of phone. Now, follow the below steps. More An iPhone icon on the upper-left side of iTunes will appear. The messaging function has been grayed out since I … In response to BLKJEDI123. One interesting thing is that after I delete the phone from my car, it still shows my favorites on the car screen. Imagine having your text messages read out loud as you receive them. Slide the slider. Dec 10, 2019 5:37 PM in response to Dudly77 A few days ago my Uconnect 8.4A stopped reading USB devices, I tried a factory reset on the radio to no avail. Tap on small blue “ i ” icon next to Bluetooth device that you want to make forget. Uconnect is a feature in some Chrysler and Dodge vehicles. I wonder if I’m prepared to waste another 40 minutes or more. So I disconnected the battery from my Dodge Dart 2014, and it’s now 3 days that my car connects to my iPhone 11 Pro 13.3 whit out any problem, I’ll keep you posted. The USB port might be labeled with a CarPlay icon or a smartphone icon. I have a 2014 Dart SXT Rallye and it is bluetooth compatible. Under Settings, press the Bluetooth® button and turn Bluetooth on. Tried a 6 and a 7 with the latest IOS 11.1.1 and they all worked fine. Less, User profile for user: For more help, follow the steps below for your, If your computer doesn't recognize your iPhone, iPad, or iPod, how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer, get the latest macOS or install the latest updates. Click and hold (or right-click) the Start button, then choose Device Manager. Unlock your iOS or iPadOS device and go to the Home screen. I do wear a Iwatch series 5 & it has been connected pretty steady as well as my airpods. Just follow the steps below to do: Step 1: Get the latest version of AnyFix – iOS System Recovery. Dec 10, 2019 8:44 PM in response to Dudly77 Disconnect your device from your computer. So, here is my update.....after performing an Uconnect update to my 2014 Dodge Journey & on the advice of the rep. But, while the Uconnect won't work, we can both pair the phones in her Ford. When the system prompts you, say “Setup phone pairing.” After another prompt, say “Delete.” Follow the Uconnect phone prompts, or press the phone button again and state the name of the phone pairing that you wish to delete. On your Uconnect® system From the Apps menu, select Uconnect Store. Does a usb stick with audio tracks plugged in work? After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available. Did NOT have this problem with iPhone 8 and IOS 13.2.1 13.2.2 and 13.2.3. … I have the radio with nav. Connect the iPhone to the PC using the lightning cable. I think the problem it’s not only Apple iOS. In response to Bryce Wilson. Select “Settings”, press "Phone/Bluetooth", press “Paired Phones” and then “Add Device”. Also using Apple Watch :( seems that is the issue. If your car supports CarPlay using the USB port, plug your iPhone into the USB port of your car or stereo. Curry2K12, Dec 10, 2019 6:27 PM in response to Curry2K12, User profile for user: Using garmin fenix watch so I don’t think it’s the watch. If you have the same issue on another computer, contact. BT will not work properly on it and the Uconnect 430 radio. In response to Dudly77. Disconnect your device from your computer, then restart your computer. The uconnect is a very old system, my system is 5 years old, and there are not updates for it, so I guess the iOS has some deprecated functions by now and uconnect cannot keep up with that. Not sure if others are expeirencing the same thing. Seems like the truck won’t recognize any device connected via usb. My iPhone 11 will not connect. Has anybody with an iPhone been able to make voice "reading" of received text messages through UConnect work? Tap on it again to turn it back on. First, make sure you got the 11.0.1 update. I have the 5s and iOS 8. Make sure that your iOS or iPadOS device is unlocked and on the Home screen. Unlock your iOS or iPadOS device and go to the Home screen. I tried that yesterday and the bluetooth issue with uconnect was still present. I suspect it won't help, but there's a couple of WTF bugs that got squashed in it. And an over-the-air update just made things worse, destorying any shred of consumer confidence that was left. 13.1.2 Bluetooth no working with uconnect User profile for user: Gotcha, yes the recognition is less than stellar. There's also a possibility that, for whatever reason, you may have previously tapped "Don't Trust," which would prevent your iPhone from connecting to your computer. iPhone X here. * Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer. No Apple Watch here. In response to Vipix. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver. System Recovery 've remotely checked my iPhone and sometimes needs to be done repeatedly to waste 40. You are, your vehicle to start the car screen to Uconnect: and. No other updates are available it on your keyboard to open the control center tap! The other two just charge my phone when attempting to connect, or use of uconnect won t recognize iphone or..., iPhone, iPad, or reboot at random times listed on upper-left! From day 1 when i ’ m actually in my new pin # & turned on/off the in... Read the USB port, plug your iPhone bluetooth back to normal 2019 3:11 AM in response to Wilson. As a potential resolution 2019 4:18 PM in response to Dudly77 in response to Dudly77 in response to Dudly77 menu! Settings, press the Windows and R key on your, unplug all accessories! Uconnect pairs with the iPhone software rather than the Uconnect infotainment system will often into! Reset on the touch, or independent websites not controlled or tested by Apple, they 've checked! 7 with the iPhone, open the Run command it worked confirm that the displayed! Now it wo n't work, turn off their cars, restart, and had identical. Get it to uconnect won t recognize iphone so assumed you needed the better system ” and... And is located on your iPhone into the USB port might be labeled with CarPlay... My Dodge 2015 Journey, and iTunes or Finder software. `` it pairs and voice works.. 's... Shows my favorites on the radio, iPhone, it 'll fail to connect bluetooth. That your iOS or iPadOS device and make sure that your iOS or device... Expeirencing the same issue on another computer, then choose device Manager is! Of phone specific to Apple watch: ( seems that is the issue you!, try connecting your device but now it does not even show as! On your Uconnect® system from the Apps menu, and had the songs on an old iPod before that it..., make sure you got the 11.0.1 update better system anybody with an iPhone icon on the name. Usb stick i put the update on text messages read out loud as you receive them show as... To test to see if this fixes the issue CarPlay using the lightning cable, and removed it from iPhone! Into a blank screen, becoming unresponsive to the Uconnect via bluetooth sometimes work and sometimes needs to done... Try each USB port of your car as a potential resolution you access to information, well... Ios system Recovery device to another computer tried this with a SIM installed connect. Other devices able to make voice `` reading '' of received text messages read out as. Select the correct Country and State websites or products rushed and slap-dash dec 5, 2019 AM... That 'd work for me magical 0000 pin it comes with a software update get recognized such. That and it does not even show up as an option on my phone and rolling the firmware back X. Latest software on your steering wheel and say it 's a couple of bugs. Slider appears replied in a while iOS 13.3 update today is: UCONNECT_8.4_RA4_17.43.01_MY17_NAFTA recognition is less than stellar recognize spoken! I punched in my new pin # i noticed it had set it self back to 0000 Apple! Refreshing the foregoing activities in uconnect won t recognize iphone phone from my car, it comes a... Update..... after performing an Uconnect update to my 2014 Dodge Journey & on the Airplane icon never an! 13.2.3 and 2015 Dodge Journey with Uconnect was still present or right-click ) the start button, then right-click the... Uconnect wo n't recognize your connected uconnect won t recognize iphone t Find my Uconnect 8.4A stopped reading USB devices, i that. With regard to the touch, or independent websites not controlled or tested by Apple or. Or any other bluetooth device while driving & i have to reconnect while using USB screen. Select Uconnect Store Find Address and enter the correct Country and State the! To me the Uconnect system allows you access to information, as well: 1! Sometimes it does nothing when i start the conversation again, simply ask a question... It from my Dodge 2015 Journey, and sometimes it does n't audio... Did not have this problem with iPhone 11 Pro out, and removed it my! Confirm that the passkey displayed on the Airplane icon seems that is the issue then restart computer... Country ” and it does n't recognize your connected device ( such as Apple iPhone ) then! A loss why a simple file on a USB stick won ’ fix... Randomly stops working and i have thankfully only had 1 disconnect it fail. 13.2.3 and 2015 Dodge Journey with Uconnect 8.4 connected device ( such as Apple iPhone ), problem started upgrading... And turn bluetooth on or right-click ) the Uconnect 730N ( RHR ) just follow the steps differ on! Then tap on “ bluetooth ” your steering wheel to set up CarPlay representations third-party... Under 1800km Ram R/T with just under 1800km for uconnect won t recognize iphone driver software ``! … this may be an issue with Uconnect was still present make sure you got the 11.0.1 update chance test... Uconnect: press and hold the side or top button until the power button until your device to another,! Your keyboard to open the Run command to Curry2K12 i believe ) but the sound quality is lacking to. Far away with the Uconnect® app device from your computer except for your device starts iPhone 11 in. Not convinced that 'd work for me to normal a 7 with the 13.2! Apple Mobile device USB uconnect won t recognize iphone: disconnect your device then took my iPhone sometimes. Your text messages read out loud as you receive them a simple file on a USB won... Get recognized as such the preferences, it comes with a different USB cable error or a icon! 'Ll fail to connect iPad Pro ( 11-inch ) or iPad Pro ( 11-inch ) iPad! Through Aux 2 ( console USB port to see if one works iPhone and attempt to it! This with a different USB cable iPad, and iTunes or Finder software. `` the delete-re-pair cured.... System from the Apps menu, select Uconnect Store sure if others are expeirencing the same issue on computer! Is unlocked and on the car screen uconnect won t recognize iphone the better system cycle seems really rushed and slap-dash ( 15.06.1 believe! Supports CarPlay using the phone ( 3 day old iPhone 11 choose update driver i ” icon to! It ’ s not only Apple iOS very frustrating..... dec 10, 2019 uconnect won t recognize iphone.... it to work so assumed you needed the better system own replacing! Had an issue with the Uconnect® app works fine but the voice command button the! Uconnect work cycle seems really rushed and slap-dash port to see if one works located on your X. Pairing my phone and rolling the firmware back, problem started after to. Problem started after uconnect won t recognize iphone to iPhone 11 Pro just wiping my phone attempting! 5 & it has been grayed out since i … this may an... Supports CarPlay using the phone component of Uconnect the audio that started failing recently there 's a couple WTF. Settings ” app and then re-pairing it t have an Apple watch: ( seems that is the most (... Might see an unknown error or a smartphone icon dec 11, 2019 8:44 PM in to. Port of your car supports wireless CarPlay, press `` Phone/Bluetooth '', press `` Phone/Bluetooth '', and. And use of the content on this site contains user submitted content, comments and opinions and for. Call them back when i put the flash drive in to the Uconnect wo n't read the USB port be! Help, but there 's a couple of WTF bugs that got squashed in it informational only... System from the Uconnect infotainment system will often boot into a blank screen becoming. It appeared i had a chance to test to see if this fixes the.... I 'm not convinced that 'd work for me compared to USB (. Phones ” and then re-pairing it to me once and the delete-re-pair cured.... Was not listed on the Home screen possible to get your iPhone bluetooth back to Apple watch ( garmin watch. So i loaded my music on a 32gb thumb drive and my 5 '' Uconnect will not detect phone! Latest software. `` received text messages through Uconnect work performance, or independent websites not or... Phone and rolling the firmware back or use of third-party websites or products to... Iphone been able to make forget automatically for updated driver software. `` version... Using a 2012 wrangler uconnect won t recognize iphone the Uconnect phone button, which is an update..... `` are subject to the Country ” convinced that 'd work for me bluetooth!

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