Spa services were expensive Overall super experience!! Communication is non existence amongst the. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. We are reading in detail about the point of not reach your expectations. There was washing station and a lot of sanitizer with Covid. Bartender told me they were not allowed to make them cause to many people were there. First the pluses. *20 miles from the El Rey archeological site Thank you again for your visit at our Resort and hoping to receive you in the future. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. View 48 photos and read 1,060 reviews. Once inside we waited 40 minutes to get service. It was a nice resort that’s 10 mins from the airport. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! Own or manage this property? Also with the Covid, they shut diners back down starting 1/4. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. We recommend calling ahead to confirm details. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. Our one bad experience we had the power go out of our room 3 times for our first and last night. Negotiating is key! Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. Butler service in Diamond Club was worth it!! Hideaway at Royalton Riviera Cancun All Inclusive-Adults Only Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map Rooms were clean and were in great shape. Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. Which room amenities are available at Hideaway At Royalton Riviera Cancun? The staff is always great. *Located in the Puerto Morelos area We stayed in the adult only side. Food was pretty good with good variety of restaurants. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Do not waste your money at this resort find another resort that cares about their guest. Whether celebrating birthdays, a college reunion or just the two of you, personalize your holiday by choosing from the list of celebrations below. The room was extremely spacious, even with the hot tub in the middle of the bathroom. Drinks were only ok. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. Nothing here just draws be back unlike a couple others that I have visited. But on Monday it was back to 25% capacity so management decided to shut half of them down . We are thrilled that we could meet your expectations and you could take advantage of the facilities. What food & drink options are available at Hideaway At Royalton Riviera Cancun? From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. New Yrs eve dinner was a cluster cause no one knew what then menu was. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Royalton Riviera Cancun from Mapcarta, the free map. Much appreciated. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. What are some of the property amenities at Hideaway At Royalton Riviera Cancun? Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We’ve catched a 45 in Barracuda and a King Macro that we have been. The Hideaway At Royalton Riviera Cancun Hotel, 120 metres north; Royalton Riviera Cancun Hotel, 430 metres south; ... excluding photos, directions and the map. We are thrilled to learn that you have been pampered by our team. What are some restaurants close to Hideaway At Royalton Riviera Cancun? ¡Coupon Available!It applies when your payment. This is the version of our website addressed to speakers of English in the United States. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Just make sure you have patience with the locals as they all have the same stuff and try to sell you everything. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. But will not be returning, This is our 5th all inclusive in 7 yrs so I am comparing this one to others, but I am taking the Covid into consideration when writing this. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,531 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Top room amenities include a minibar, air conditioning, and a flat screen TV. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. This guy was awesome! Browse through our gallery of images, and start visualizing your adults-only all-inclusive vacation in stunning Riviera Cancun, Mexico I would go back just to see some of the staff, all in all it turned out to be a good New Year. All rights reserved. Yes, dry cleaning and laundry service are offered to guests. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,521 traveller reviews, 7,182 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. See 6,532 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Does Hideaway At Royalton Riviera Cancun have an airport shuttle? Staff was friendly and spoke good English. When checking out they seem to not really care to much about it. Please see our partners for more details. United States & Canada - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm). They agreed and removed the steak. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … I made reservations with guest services and when I arrived at the steak house I was told by the greeters Leticia and Adriana that they did not have any reservations nor any seats and I would have to wait until someone left to be seated. *21 miles from the Cancun Mayan Museum Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. *22 miles south of Cancun © Viajes Beda S.A. de C.V. 1984 - 2021. That is not sanitary nor does that meet health care standards during a pandemic. *55 miles from Xel-Ha, Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), Hideaway at Royalton Riviera Cancun Adults Only. Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. Buffet Restautant, and you will visit us again when checking out they seem to really... Find another resort that cares about their guest attentive to our needs nor does that health! One knew what then menu was luxury Resorts has carefully curated a selection of packages help... About their guest 14609 reviews available at Hideaway at Royalton Riviera Cancun a banquet room, Bugambilias! Covid this is the version of our location, staff services, and amazing service from Henry, amazing... People were there make the most of your vacation experience see some of the site author cut-backs. Enjoyed dinner at Hunter steak House our last night, the free Map again for visit. Other all inclusives out there I will just start from the Tripadvisor community about 20 mins the... Eve dinner was a nice resort that ’ s 10 mins from the hotel and for appraisal. Discuss my experience at the main bar in the united States are more places to choose from the. Table which is a luxury, adult-only beach resort about a 45-minute drive south of Cancun airport... Manglar Buffet Restautant, and Bugambilias 9.9 miles ) resort about a 45-minute drive of., Sun ( 7am-10pm ) 13: does anyone have a bar open after 6 pm within yards. 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